Privacy Policy

Last Updated: June 2026

At Vtree Hub, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect
We may collect the following information when you interact with our website:
• Full Name
• Company Name
• Email Address
• Phone Number
• Shipping/Billing Address
• Product Enquiry Details
• Custom Branding Requirements
• Uploaded Artwork, Logos, or Design Files
• Any information you voluntarily provide through contact forms or enquiries.

2. How We Use Your Information
We use your information to:
• Respond to your enquiries.
• Process quotations and orders.
• Provide customized corporate gifting solutions.
• Deliver products and services.
• Improve our website and customer experience.
• Communicate order updates and important information.
• Send promotional offers or updates (only where permitted)

3. Custom Branding & Uploaded Files
Any logos, artwork, branding materials, or design files shared with Vtree Hub are used solely for fulfilling your customization requirements. We do not sell or use your brand assets for any purpose without your permission.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss. While we strive to use commercially acceptable methods to safeguard your information, no online transmission or storage system is completely secure.

5. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Third-Party Services
We may use trusted third-party service providers for website hosting, analytics, payment processing, shipping, or communication. These providers have access only to the information necessary to perform their services and are required to protect your data.

7. Information Sharing
Vtree Hub does not sell, rent, or trade your personal information to third parties. We may share information only when necessary to:
• Process your order.
• Complete deliveries.
• Comply with legal obligations.
• Protect our legal rights.

8. Client Confidentiality
We respect the confidentiality of our corporate clients. Any project details, branding, or business information shared with us will be treated with professionalism and will not be disclosed without prior consent unless required by law.

9. Your Rights
Depending on applicable laws, you may have the right to:
• Access your personal information.
• Request corrections or updates.
• Request deletion of your information.
• Withdraw consent for marketing communications.
To exercise these rights, please contact us using the details provided on our website.

10. External Links
Our website may contain links to third-party websites. Vtree Hub is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing any personal information.

11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.

12. Contact Us
f you have any questions regarding this Privacy Policy or the way your information is handled, please contact us through the contact details provided on our website.